Effective Date: 14th April 2025.

1. Introduction

Welcome to Attuning, a platform designed to empower individuals through paradigm-shifting courses, guided teachings, and transformational tools. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you interact with our mobile application, website, and associated services (collectively, the "Services").

This policy complies with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and any other applicable data protection legislation in the United Kingdom.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

2. Who We Are

The Services are operated by Attuning Ltd, a company registered in the United Kingdom under Company Number 16386387. Our registered address is: Attuning Ltd, Old Beeches, Turners Green Road, Wadhurst, TN5 6EA, United Kingdom.

If you have any questions or concerns regarding your privacy, you can reach us at: support@attun.ing

3. Scope of Policy

This Privacy Policy applies to all personal data we collect through your use of the Attuning app, website, and related platforms, as well as when you communicate with us via email, social media, or attend one of our in-person or virtual events.

4. Information We Collect

We may collect and process the following types of personal information:

a. Identity and Contact Information

• Full name
• Email address
• Profile photo (if provided)
• Profile text (if provided)

b. Account and Usage Information

• Username and password
• Courses enrolled in and completed
• Preferences, interactions, and engagement within the app

c. Payment Information

If you purchase services, your card and billing details are processed via the secure third-party payment processor, Stripe. We do not store payment details.

d. Technical Information

• IP address
• Device type and operating system
• Usage data (e.g., page visits, time spent on lessons)

e. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, remember preferences, and analyze traffic. For more details, please see our cookies policy.

5. How We Use Your Information

We process your personal data for the following purposes:

• To create and maintain your account
• To provide access to courses, sessions, and community features
• To personalize your experience and make content recommendations
• To process payments securely
• To communicate with you regarding updates, offers, events, and newsletters (you can opt out at any time)
• To improve our Services and develop new features
• To comply with our legal and regulatory obligations

6. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent – for marketing communications and community engagement.
• Contractual necessity – to provide access to the services you have requested.
• Legitimate interest – for analytics, research, and service improvement.
• Legal obligation – for compliance with applicable law.

7. Sharing Your Information

We may share your data with trusted third parties, including:

• Cloud storage and hosting providers
• Payment gateways and subscription platforms
• Email marketing platforms
• Professional advisors (e.g., legal and accounting teams)

We ensure all third parties respect your privacy and comply with data protection laws. Your data will never be sold to third parties.

8. International Transfers

While we are based in the UK, some service providers we use may be located outside of the UK. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting obligations. When no longer needed, your data will be securely deleted or anonymized.

10. Your Rights

Under UK data protection law, you have the following rights:

• Access – to request a copy of the personal data we hold about you
• Rectification – to request corrections to inaccurate or incomplete data
• Erasure – to request deletion of your data in certain circumstances
• Restriction – to limit processing of your data
• Objection – to object to processing based on legitimate interests
• Portability – to request your data in a portable format
• Withdraw Consent – at any time, where processing is based on consent

To exercise your rights, email support@attun.ing. We may require proof of identity to process your request.

11. Children’s Privacy

Attuning is not intended for use by individuals under the age of 18. We do not knowingly collect data from individuals under 18. If we become aware that such data has been collected, we will delete it immediately.

12. Data Security

We use industry-standard encryption and secure server technologies to protect your data. However, no internet-based system is entirely secure, and you use the app at your own risk. Please use a strong password and do not share your login details.

13. Marketing Communications

You may receive occasional emails from us about events, updates, or offers. You can opt out of marketing communications at any time via the “unsubscribe” link in any email or by contacting us.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our website with a revised effective date. Continued use of the Services after changes implies acceptance.

15. Contact

If you have questions, concerns, or wish to exercise your data protection rights, please contact:

support@attun.ing